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Clutch KickZz Terms of service 

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Welcome to Clutch KickZz ! By accessing or using our website [www.ClutchKickZz.com] , you agree to comply with and be bound by the following terms and conditions. These Terms govern your use of our Site and the purchase of products from us.Please read these Terms carefully before making a purchase or using our services. If you do not agree to these Terms, you should not use our Site or purchase any products from us.

 

1. General Terms :

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1.1 Acceptance of Terms : By placing an order through our Site, you agree to abide by these Terms and Conditions, including any policies referenced herein. We reserve the right to modify or update these Terms at any time, and such changes will be effective immediately upon posting. It is your responsibility to review these Terms periodically.

1.2 Eligibility : You must be at least 18 years old and capable of entering into a binding contract to use our Site and make a purchase.

 

2. Orders & payment :

 

2.1 Order Acceptance : All orders placed through our Site are subject to our acceptance. We reserve the right to refuse or cancel any order at our discretion, including but not limited to situations where we suspect fraud or other illegal activities, or if the payment is declined.

2.2 Pricing : Prices listed on our Site are subject to change without notice. We make every effort to ensure that prices are accurate; however, in the event of a pricing error, we reserve the right to cancel or refuse orders based on incorrect pricing.

2.3 Payment Processing : We accept various payment methods, including credit and debit cards. By providing your payment information, you confirm that you have the authority to use the payment method, and you authorize us to charge your account for the full amount of your order.

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3. No returns, Exchanges, or Refunds :

 

3.1 No Returns : We do not accept returns for any reason, including but not limited to size issues, dissatisfaction with the product, or change of mind. All sales are final. By completing a purchase, you agree to this policy and acknowledge that no refunds or exchanges will be issued under any circumstances.

3.2 Damaged or Defective Products : If you receive a damaged or defective product, you must notify us within 48 hours of receipt of the item by contacting our customer service team at SneakerCEO@ClutchKickZz.com. We will review the claim on a case-by-case basis. If we determine the product is indeed defective, we will offer a replacement or store credit at our discretion, but no refunds will be provided.

3.3 Size and Fit : It is your responsibility to ensure that you order the correct size. We provide detailed sizing information on our product pages to assist with your decision. However, we are not responsible for items that do not fit or meet your expectations.

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4. Chargebacks & Fraudulent Activity :

 

4.1 Chargeback Policy : We take fraudulent chargebacks very seriously. If you initiate a chargeback with your bank or credit card provider after receiving the product, we reserve the right to pursue legal action and to report the fraudulent activity to the appropriate authorities. You may also be banned from making future purchases from our Site.

4.2 Dispute Resolution : If you believe there was an issue with your order, we encourage you to contact us directly at [Your Customer Service Email] before taking any action with your bank. We will make every reasonable effort to resolve the issue. We do not accept chargebacks as a means of dispute resolution.

4.3 Credit Card Authorization : We may use third-party services to verify the legitimacy of credit card transactions. If we detect any fraudulent activity or a chargeback is initiated, we may share your information with authorities or use legal means to recover any losses.

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5. Shipping & delivery :

 

5.1 Shipping Terms : We ship to [list the regions or countries where you ship]. Shipping costs will be calculated at checkout based on your shipping address. Delivery times vary depending on the destination and shipping method selected, but we are not responsible for delays caused by third-party carriers or customs processing.

5.2 Incorrect Shipping Address : It is your responsibility to provide the correct shipping address. We are not liable for any delays, lost packages, or misdelivered items due to an incorrect address provided by you.

5.3 Lost or Stolen Items : Once an item has been shipped, it becomes the responsibility of the carrier. We are not responsible for items that are lost or stolen in transit. If you suspect that your package has been lost or stolen, you must contact the carrier directly. However, we can assist with initiating a claim with the carrier when applicable.

 

6. Intellectual Property :

 

6.1 Ownership of Content : All content on this Site, including but not limited to text, images, logos, designs, and trademarks, is the property of Clutch KickZz and is protected by intellectual property laws. You may not use, copy, or reproduce any content from our Site without prior written permission from us.

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7. Limitation of Liability :7.1 Disclaimer of Warranties :

 

7.1 Disclaimer of Warranties : Our Site and products are provided "as is" and "as available." We make no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or availability of our products or services.

7.2 Limitation of Liability : To the fullest extent permitted by law, Clutch KickZz will not be held liable for any indirect, incidental, special, or consequential damages arising from your use of our Site or purchase of products, even if we have been advised of the possibility of such damages.

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8. Privacy & data protection :

 

8.1 Privacy Policy : Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review the Privacy Policy for more information.

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9. Governing Law :

 

9.1 Governing Law : These Terms shall be governed by and construed in accordance with the laws of New Jersey, USA without regard to its conflict of law principles.

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10. Miscellaneous :

 

10.1 Severability : If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full effect.

10.2 Entire Agreement : These Terms, together with any policies incorporated by reference, constitute the entire agreement between you and Clutch KickZz regarding the use of our Site and the purchase of products.

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By completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.---

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Clutch KickZz

 

Customer Service: SneakerCEO@ClutchKickZz.com

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Phone: 908-295-0116

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Website: www.ClutchKickZz.com

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Return & exchange policy :  

Thank you for shopping with Clutch KickZz! We take pride in providing high-quality footwear to our customers. Please carefully review our policy below:

 

All Sales Are Final : Due to the nature of our business, we do not accept returns or exchanges on any items. Once an order is confirmed and shipped, it is considered final. We recommend double-checking your order details (size, style, color) before completing your purchase to ensure you are happy with your selection.

 

Damaged or Defective Items : In the unlikely event that you receive a damaged or defective product, please contact us within 48 hours of delivery. We may request photos of the item(s) and packaging to process a claim. Only defective or damaged items will be eligible for a replacement or refund.

 

Incorrect Items : If you receive an incorrect item (different from what was ordered), please contact us immediately. We will review your case and arrange for the correct item to be sent.

 

Chargebacks & Fraud Prevention : To protect our business from fraudulent chargebacks and false claims, we strictly monitor all transactions. Any chargebacks filed after receiving the products will be disputed and investigated. We strongly encourage you to contact us first if there are any issues with your order.

 

We appreciate your understanding and cooperation. If you have any questions or concerns, don’t hesitate to reach out to us.

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